At Ximena Explores, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and use our website. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information you provide directly to us, including your name, email address, phone number, shipping details, and payment-related information when placing an order.
We may also collect non-personal information automatically such as IP address, browser type, device details, and browsing activity for website performance and security purposes.

How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Communicate with you about your purchases, updates, and promotions

  • Improve our website, services, and customer experience

  • Prevent fraudulent transactions and enhance security

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers, such as shipping and courier companies, solely for order fulfillment and delivery purposes.
We may also disclose information if required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These help us analyze website performance, remember user preferences, and provide a smoother shopping journey.

Opt-Out Instructions

You have the right to opt out of receiving promotional emails or marketing communications from us at any time. To do so, simply click the “unsubscribe” link included in our emails or contact us directly at [email protected].
Please note that transactional emails related to your orders and essential updates will still be sent.

Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your information, no method of transmission over the internet is 100% secure.

International Users

Since Ximena Explores operates worldwide, your personal information may be processed and stored in countries other than your own. By using our services, you consent to such transfers in accordance with this Privacy Policy.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. We will respond to such requests in accordance with applicable data protection laws.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]